Compare

Sendshot vs Userback

Userback is a broad user feedback platform with surveys, a feature portal, session replay and AI insights. Sendshot does one thing: a feedback widget whose reports arrive with a screenshot, console logs, failed requests and the user's steps.

All comparisons

The first year, in dollars.

Sendshot

$49once

Lifetime, paid once. Or $9/mo. Extra teammates are $5/mo each.

Userback

$348first year

Team at $29/mo, billed yearly. There is also a free plan that keeps feedback for 7 days.

Side by side

Starting price
SendshotFree for 10 reports, then $9/mo or $49 onceUserbackFree (2 seats, 2 projects), Team $29/mo yearly or $39/mo
One-time option
SendshotLifetime, $49UserbackNo
Console & network logs
SendshotEvery planUserbackBusiness ($79/mo yearly, $99 monthly) and up
Session replay & video
SendshotNoUserbackBusiness and up
Feedback kept
SendshotAs long as your account existsUserback7 days on Free
Projects
SendshotUnlimited on paid plansUserback5 on Team
Surveys & feature portal
SendshotNoUserbackYes
Integrations
SendshotEmail notificationsUserbackJira, ClickUp, Slack, Zapier and more

Userback prices from their public pricing page, checked September 28, 2026. Prices change, so check theirs before you decide.

Fair is fair

Pick Userback if

  • You want surveys, a public roadmap or AI summaries alongside bug reports
  • You need session replay or a mobile SDK
  • You want integrations with your issue tracker
Our pick, obviously

Pick Sendshot if

  • You want console logs and failed requests without a Business plan
  • You prefer one simple tool with a one-time price
  • You care about EU hosting and a small script
Also compared:vs Marker.iovs BugHerdvs Feedbucketvs Jam

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